Returns & Exchanges
U.K. Returns Center
To initiate returns - click HERE (see policies below).
*We do not currently accept exchanges for any orders on Storelli.co.uk. You can simply request a return on the original order and place a new order.
30 Days to Return Unused Gear
Return any unused gear within 30 days of the delivery date for a refund. Products can be tried on to ensure fit, but not used, and must be in the original packaging with tags.
Refunds can take up to a week to process (we need to receive the goods, inspect them and then we can issue the refund). Rejected returns will be returned to the original buyer.
We only accept returns for Storelli.co.uk orders. If you purchase from another store (Storelli.com, Amazon, reseller, etc.), that store is responsible for refunds and exchanges.
*Refunds for orders placed with discount codes will be recalculated after the return is considered.
All UK Orders
At this time, Storelli cannot provide pre-paid labels for any orders placed on storelli.co.uk. Please:
- Request a return via or returns portal. Our team will provide a receiving label that must be attached to the return package. *Failure to do so will result in delays in refunds.
- We do not charge any return fees but we do not cover return shipping charges on any order, including taxes and duties.
- Refunds will be made after the return has been received and inspected by our team to ensure the products were not worn or damaged.
Click HERE to start a return or exchange.
Our Return address is:
Storelli Sports c/o ShipBob
Heywood Distribution Park, Unit P6
Heywood, UK OL10 2TT
